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FREQUENTLY ASKED QUESTIONS

Class


You don’t have to wait for a special event! Our tufting classes are available every day and can be booked at a session that works for you.

We’re open every day from 9 AM to 10 PM. Workshop sessions are available by appointment, so make sure to book your class in advance through our website.

All bookings must be made through our website. We highly recommend booking your class in advance to secure your preferred time slot.

We highly recommend booking your class in advance through our website to secure your preferred time slot. While we do accept walk-ins (OTS), availability may be limited depending on the schedule and studio capacity.

Yes, all materials and tools are provided for your class, including the tufting gun, yarn, and frame.  

Our studio is located in a residential area. Parking slots are limited, so we highly recommend using public transport to reach us. If you do drive, please be aware that parking availability may vary.  

The duration of our tufting classes varies depending on the project size and complexity. For detailed pricing and duration information, please visit our class page [link].  

Design & Customization


Absolutely! Our workshops are designed for beginners, and our team will guide you through the entire process.

The minimum age is 9 years old. Children below this age must be accompanied by an adult, or you can request additional assistants, as our tufting gun is heavy and requires extra supervision.

Yes, you can share one frame with a friend. However, an additional sharing fee applies.

Absolutely! You’re welcome to create any design you like. We love helping bring your unique ideas to life, so feel free to consult with us first to ensure it's feasible. If you prefer, you can also choose from our available templates. 

Rescheduling & Refunds  


Yes, rescheduling is allowed up to 24 hours before your scheduled workshop. If the rescheduling request is made after that, a penalty may apply. Please contact us via WhatsApp or email to arrange it.

Cancellations and refunds are not possible. However, you can keep your class and reschedule it if needed.